Shipping Policy

All our prices shown on our website include free home delivery anywhere within mainland Britain only. Please note that delivery to postcode prefixes PA, IV and KW will incur an additional charge which will be advised prior to you receiving your order confirmation.

Large items are specially transported by our own logistics team or we sometimes use third party specialist furniture logistics companies and all goods whether delivered by ourselves or by a third party are delivered into your home.

Smaller items may be delivered by third party parcel service companies. For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands please provide a mainland GB address (e.g. a shipping port or forwarding address).

Please note that SAS Furniture take no responsibility for goods after delivered at this designated address. Please note that we do not deliver on Bank Holidays however on special occasions we can arrange weekend delivery however please note that there is an additional charge for this service and if you would like to request this delivery service please contact our Customer Care Team who will advise of the costs.

Returns Policy

We want you to be delighted with your purchase. Once you receive your furniture you have fourteen days to decide whether you wish to return it. If you wish to return your furniture you can either make your own arrangements or ask us to make the necessary arrangements for collection. If would like SAS Furniture to collect your furniture you will be charged £40 which will be deducted from your refund.

If you decide to return your furniture please note that all items must be returned in their original packaging or similar. Items which are not adequately packaged at the time of collection may not be collected and a charge of £40 may be charged for cost of failed collection.

Refunds will be issued within 30 days of receipt of goods and after we have inspected the goods for damage. We reserve the right to withhold all or part of your refund if goods are returned damaged.

Please note there is a 50% cancellation/returns fee on selected items of leather upholstery and sofas unless your order is cancelled within 1 week. Please note that such items are clearly marked.

We will only accept returned mattresses if they are sealed and unopened in their original packaging. Mattresses which have been opened and slept on cannot be returned. If you wish to test your mattress please keep it wrapped until you are sure you want to keep it.